Frequently Asked Questions

Yes! We ship PAN India — to all states, cities and towns across the country. No matter where you are, Adora will reach you!

Orders are typically delivered within 3–7 business days depending on your location. Metro cities usually receive orders within 3–4 days.

We offer free shipping on all orders above ₹999. For orders below ₹999, a nominal shipping charge of ₹99 applies.

Once your order is shipped, you'll receive a tracking number via WhatsApp/email. You can also use our Order Tracking page to check your order status anytime.

Yes! We offer Cash on Delivery (COD) across India. You can pay in cash when your order is delivered to your doorstep.

We accept UPI (GPay, PhonePe, Paytm etc.), all major Credit and Debit cards, and Net Banking through our secure Razorpay payment gateway.

Absolutely! All online payments are processed through Razorpay, which is 100% secure and PCI-DSS compliant. Your card and payment details are never stored on our servers.

Yes! Use code ADORA10 for 10% off your first order. Follow us on Instagram @shopwithadora for exclusive discount codes and offers!

At Adora Boutique, we do not offer returns or refunds on any purchases. However, we are happy to assist you with exchanges for size issues, color preferences, or defective items within 7 days of delivery.

Exchanges are accepted within 7 days of delivery. The item must be unused, unwashed, and in its original packaging with all tags intact. WhatsApp us at +91 9081441999 with your order number to initiate the exchange.

We're very sorry if this happens! Please contact us immediately on WhatsApp (+91 9081441999) with a photo of the damaged item and your order number. We'll resolve it as quickly as possible.

Simply browse our website, add products to your cart, and proceed to checkout. You can also order directly via WhatsApp by messaging us at +91 9081441999 with the product you want.

Orders can be cancelled within 12 hours of placing them. Please WhatsApp us immediately if you wish to cancel. Once the order is shipped, cancellation is not possible.

Yes! We love custom and bulk orders especially for gifting, events, weddings and corporate gifting. Please WhatsApp us at +91 9081441999 to discuss your requirements.

Yes! We add new arrivals every week. Follow us on Instagram @shopwithadora to be the first to know about new drops and special collections!